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If you are interested in applying for the Staff Director position at Washington Farms, please see the job description and application link below.
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Job Description
- Job Title: Staff Director
- Location: Bogart, GA
- Company: Washington Farms
About Us:
At Washington Farms, we are more than just a farm—we are a place where families come to reconnect, unplug, and create cherished memories together. As a family-owned farm rooted in Christian values, our goal is to cultivate not only high-quality produce and experiences for families, but also to create a strong, supportive team that operates with integrity, respect, and compassion. Whether it’s a day spent picking fresh produce, enjoying seasonal attractions, or returning for one of our farm’s famous sweet treats, our mission is to help families and friends make memories that will last a lifetime. We are proud to be a part of our local community and want every visitor to leave with a smile, a full heart, and unforgettable moments.
With a growing workforce of over 200+ seasonal employees, we are seeking a compassionate, skilled, and reliable Staff Director to guide and support our team. If you’re someone who enjoys leading with integrity, and finds joy in bringing people together, we would love to have you join our leadership team.
Position Overview:
We are looking for an experienced, dedicated, Staff Director to manage and oversee our large team of part-time seasonal employees. In this leadership role, you will be responsible for cultivating a positive, collaborative, and solution-oriented work environment. Your ability to lead with empathy, handle sensitive issues, and ensure that both employees and customers are treated with respect and kindness will be critical to your success. This position requires someone with excellent interpersonal skills, a strong moral compass, and a proven background in people management.
Additionally, you will take ownership of the seasonal hiring process, managing applications, conducting group interviews, making hiring decisions, and creating weekly schedules for a large workforce.
Key Responsibilities:
Team Leadership & Employee Development:
- Lead and manage a team of over 200 employees with a focus on morale, professional growth, and retention.
- Foster a positive workplace culture rooted in Christian values, respect, and integrity.
- Provide mentorship and support to team leaders and staff, ensuring clear communication and a positive environment.
- Offer conflict resolution and handle difficult employee relationships with diplomacy and care.
- Support recruitment and onboarding of new staff, ensuring they align with the company’s mission and values.
Recruitment & Hiring:
- Post job openings each season to attract qualified candidates for a variety of positions on the farm.
- Review applications, conduct group interviews, and make informed hiring decisions.
- Ensure that new hires are aligned with the farm’s mission, values, and culture.
- Maintain an organized process for managing candidate communication and the hiring workflow.
Weekly Work Schedule Management:
- Create and manage weekly work schedules for over 200 employees, ensuring adequate staffing levels for all farm operations.
- Collaborate with team leader and supervisors to ensure the schedule is efficient and meets operational needs.
- Handle scheduling conflicts, requests for time off, and last-minute adjustments in a timely and professional manner.
Customer Service Excellence:
- Handle customer inquiries, complaints, and conflicts in a calm, respectful, and professional manner.
- Address and resolve customer concerns quickly to ensure the continued satisfaction and trust of our guests.
- Ensure that all employees are trained to handle customer service challenges effectively and with empathy.
Crisis & Conflict Management:
- Manage and resolve workplace conflicts and difficult situations involving employees, ensuring all parties are heard and treated fairly.
- Act as a mediator in sensitive situations, diffusing tension and promoting a peaceful resolution.
- Work with employees and supervisors to implement best practices for preventing and resolving conflicts.
Operational Support:
- Ensure smooth day-to-day operations by maintaining a well-organized, efficient work environment.
- Collaborate with management to enforce policies, procedures, and safety protocols, aligning with company standards.
- Lead by example in upholding the company’s mission, core values, and code of conduct.
Communication:
- Maintain open, transparent, and effective communication across all levels of staff and with customers.
- Regularly report to senior management regarding staff performance, challenges, and improvements.
Qualifications:
- Bachelor’s degree in management, business administration, or a related field.
- 10-15 Years of Leadership and Employee Management Experience
Proven experience in managing large teams (150+ employees), including recruitment, hiring, scheduling, and fostering a positive team culture. - Commitment to High Ethical Standards
A strong moral foundation, demonstrating integrity and accountability while promoting a respectful and positive workplace culture. - Experience Scheduling and Managing Large Teams
Strong background in creating and maintaining weekly schedules for large teams, delegating tasks, and ensuring proper coverage, efficiency, and smooth operations, especially in fast-paced or fluctuating work environments. Familiarity with scheduling software or systems that help optimize team management is a plus.
- Proven Leadership Skills
Ability to lead, motivate, and engage a large workforce, ensuring high morale, productivity, and a positive, team-oriented culture. Demonstrated experience in managing diverse personalities and resolving conflicts effectively. - Exceptional Problem-Solving and Conflict Resolution Skills
Ability to handle complex situations, including employee issues and customer service challenges, with a calm, professional, and solution-oriented approach. Previous experience in handling difficult employee relationships and difficult customer interactions is essential. - Strong Interpersonal and Communication Skills
Ability to communicate, listen, and collaborate effectively with staff members and customers, fostering a respectful, inclusive, and supportive work environment.
- Strong Organizational Skills
Ability to adapt to a dynamic, fast-paced environment and manage a constantly evolving workforce.
- Adaptability
Willingness to work flexible hours and long hours, including weekends, based on the needs of the business.
Why Join Us:
At Washington Farms, you’ll be part of a close-knit team that values hard work, integrity, and a commitment to serving others. You’ll have the opportunity to make a real impact on both the lives of our employees and the customers we serve. We offer competitive compensation and benefits, as well as the chance to be a part of a growing family-owned business with deep ties to the local community.
Our Benefits Include:
- Generous Paid Time Off: Enjoy several weeks of paid time off per year, including vacation days, personal days, and holidays, allowing you to maintain a healthy work-life balance and take the time you need to recharge.
- Family-Oriented Culture: As a Christian family-run farm, we value the importance of family and community. Enjoy a workplace that supports your personal life and commitments.
- Flexible Work Hours: With busy seasons and slower periods, we offer flexibility to ensure you can manage both professional and personal responsibilities effectively.
- Professional Growth: Opportunities for professional development and advancement within our growing farm.
- Employee Discounts: Discounts on farm products and services for you and your family.
How to Apply:
If you are a compassionate, solutions-oriented leader with a heart for service and a commitment to our values, we would love to hear from you. Please fill out our application online at WashingtonFarms.net.